CONTACT OFFGRID AI

Help before you choose.
Support after it arrives.

Ask about your computer, your order, or getting more from your ToolKit. A few details about your setup help us give you a useful answer.

Send a message ↓Open the User Guide ↗

LET'S GET YOU TO THE RIGHT PLACE

Contact our team.

support@offgridaitoolkit.com

602-228-1282

Support hours: Monday to Friday, 9 a.m. to 5 p.m. Arizona time.

We aim to reply within 1 to 2 business days and often respond sooner.

Based in Gilbert, Arizona.

For a return, contact us first for authorization and shipping instructions. Do not send your drive to an address without those instructions.

Useful details to include

  • Before ordering: computer model, Windows or Mac version, memory, and the edition you are considering.
  • Setup or use: Core or Map Edition, app version if shown, the step where you need help, and the exact error.
  • An order: order number and the email address used at checkout.

Keep passwords, access PINs, private files, and payment-card information out of your message. Email any relevant screenshots with sensitive details removed.

You may find the answer here.

Choosing your ToolKit

Compare what arrives, computer recommendations, and Windows or Mac options.

What to Expect ↗

Using your drive

First launch, AI modes, saved guides, maps, and basic troubleshooting.

User Guide ↗

Already own Command Center? Find existing-customer information here.

SEND YOUR QUESTION

Tell us how we can help.

Include the details above in your message. Your name, email, and message are required.

We use the information you submit to respond to your request. See our Privacy Policy. If the form does not work for you, email support@offgridaitoolkit.com directly.