We're Here to Help
If you have a question about setup, need technical support, or want to share feedback, our team is here to help. Every message is answered by a real person who cares about your experience. No bots and no endless ticket queues.
Ways to Reach Us
Use the form below or reach out directly. We monitor both channels daily.
General Inquiries
For partnerships, press, wholesale, and general questions
offgridaitoolkit@gmail.comResponse Time
We typically respond within 1 business day, often sooner
Mon – Fri, 9am – 5pm MSTYour information is kept private and will only be used to respond to your inquiry. We do not sell, share, or market to your contact details.
Our Research & Development Office
OffGrid AI Toolkit is designed, tested, and shipped from Gilbert, Arizona — right in the heart of the Southwest.
Quick Answers
Before you write in, check if your question is already answered below.
Does OffGrid AI require internet to work?
No. Once you plug in the USB drive, everything runs locally on your device. No Wi-Fi, no cell signal, no cloud connection required.
What computers is it compatible with?
Works on Windows, Mac, and Linux. Requires a USB-A port (or USB-C with included adapter) and at least 8GB RAM for best performance.
Is there a subscription or recurring fee?
Never. OffGrid AI Toolkit is a one-time purchase of $129. No monthly fees, no renewals, no surprises.
How long does shipping take?
Orders typically ship within 1–2 business days. Standard delivery is 3–5 business days within the continental US.
Can I return it if it doesn't work for me?
Yes. We offer a satisfaction guarantee. Contact us within 30 days of purchase and we'll make it right.
Do you offer bulk or wholesale pricing?
Yes, for orders of 5 or more units. Select "Bulk / Wholesale Pricing" in the contact form above and we'll send you a quote.